Frequently Asked Questions

Ticket Packages are delivered complete with your tickets, itinerary, directions, point of contact, on-site guides and maps to aid you on your trip!

Below are some commonly asked questions we receive from our clients prior to ticket package delivery. If you have a question about the event, please email us or call 877.611.3947.

Ticket packages can be purchased online or by contacting an event representative at 877.611.3947

Easy payment terms* (i.e. split payments in increments) are available. Please check with your Sales Representative or listed prices online for available payment plans.

Yes, all pricing includes applicable taxes and fees.

For online transactions, your shipping and billing address must be the same.

No, shipping is not available to P.O. Boxes and will need to be picked up on-site.

Packages are typically sent within 3 weeks of the event via 2-day shipping, signature required.

For online purchases: Visa, MasterCard, American Express, Discover and wire transfers are accepted. Additional charges may apply.

For offline purchases: Check, wire transfer or major credit cards (Visa, MasterCard, American Express and Discover) are accepted. Additional charges may apply.

In general, we will not share personally identifiable information about you with third parties, excluding our official partnerships. We may send personally identifiable information about you, including your email address, to other companies or people when:

View our complete privacy statement here

  • We have your consent to share information
  • We need to share this information to provide to you the information, product or service you have requested
  • We respond to subpoenas, court orders or legal process; or
  • We find or have reason to believe that your actions on our website violate website terms or conditions or are in violation of law.

Our event specialists are standing by to help you with all your travel needs. Complete the form below or call 877.611.3947 and an event specialist from QuintEvents will contact you to help you find the ticket package that is right for you.

Stolen, destroyed or lost tickets cannot be replaced.

All sales are final. If the event is cancelled for unforeseen circumstances, we will work with the event organizer to try to reclaim all or a portion of your purchase. Please check the terms & conditions in your purchase agreement for the specific event cancellation policy.

Ground transportation can be added to all Hotel Packages.

Yes. You are able to add pre- and post-nights to your stay. Please contact us or call 877.611.3947 and we will assist with all the extras!

The Super Bowl will be played rain or shine.

No, stadium re-entry is not allowed.

View the clear bag policy here: http://www.nfl.com/qs/allclear/index.jsp

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